Online advice

(Online) Consultations at Deutsches Feingoldhaus

In addition to traditional in-person consultations at our location, we also offer online consultations (by phone or video). Simply choose whichever option you prefer.

For telephone consultations, a Deutsches Feingoldhaus customer service representative will call you back. Video consultations are also incredibly simple: we’ll send you a link. With just one click, you’ll be connected to our customer service team immediately—no extra steps, just simple and straightforward. All you need is a PC or laptop with internet access, plus the appropriate audio settings or a headset.

How It Works

Buying and Selling

As an LBMA-certified dealer, we buy and sell coins and bars in standard market quality (Grade A).

Scrap Gold and Melting Gold

We determine the precious metal content on-site using state-of-the-art technology and provide you with a fair and transparent offer.

On-Site Consultation

We are happy to discuss your investment ideas and advise you on suitable precious metals and appropriate denominations.

Numismatics

So-called “collector’s items” are worth what an interested buyer is willing to pay. We evaluate your valuables based on precious metal content and weight.

VAT-Free Acquisition

Investment gold is exempt from VAT in Germany. Silver is subject to the applicable VAT rate, currently 19%. Precious metals are treated as tangible assets for tax purposes. Any profit from resale after more than 12 months is tax-free.

Gold Savings Plans and Precious Metal Loans

We offer the option to set up gold savings plans. In addition, EMAS technology allows you to conveniently buy and sell precious metals regularly from home. If you need liquidity and own precious metals, you don’t have to sell them permanently. The solution: “Momentumgold”.

Start your investment journey today!

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